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  1. Embody
  2. Immerse General
  3. Troubleshooting

Troubleshooting

  • I am experiencing muffled, distorted, or otherwise peculiar sound with Immerse Gaming.
  • How to find the sample rate of my output device?
  • How to retake ear image for Immerse Gaming?
  • I need help!
  • How to record Immerse audio using Audacity?
  • I have created "My account' on your website but not able to login or access my account.
  • I am getting the error "Please check your internet connection and try again". I do have internet connection and have allowed the app through the firewall.
  • I can not set up the output device, I get the error “Could not open the Output Device”?
  • I am getting the error “Please check your internet connection and try again”, I am very well connected to the internet?
  • I cannot hear any sound, is the driver running correctly?
  • I interrupted the uninstallation process and now reinstallation is causing problems?
  • My installation was interrupted, I am not able to run the Immerse application?
  • The uninstaller did not uninstall the Immerse Driver?
  • I am not able to capture my ear picture correctly.
  • Installation process didn’t seem to work.
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