Troubleshooting
- Why can't I login to your website?
- How to allow Immerse through Windows firewall?
- How to manage Immerse subscriptions?
- I am experiencing muffled, distorted, or otherwise peculiar sound with Immerse Gaming.
- How to find the sample rate of my output device?
- How to retake ear image for Immerse Gaming?
- I need help!
- How to record Immerse audio using Audacity?
- I am getting the error "Please check your internet connection and try again". I do have internet connection and have allowed the app through the firewall.
- How do I cancel my Immerse subscription?
- If I cancel my subscription before the next payment date, will I receive a refund for the days remaining in the payment term?
- I can not set up the output device, I get the error “Could not open the Output Device”?
- I am getting the error “Please check your internet connection and try again”, I am very well connected to the internet?
- I cannot hear any sound, is the driver running correctly?
- I interrupted the uninstallation process and now reinstallation is causing problems?
- My installation was interrupted, I am not able to run the Immerse application?
- The uninstaller did not uninstall the Immerse Driver?
- I am not able to capture my ear picture correctly.
- Installation process didn’t seem to work.