Why am I getting RESCON error in Immerse Gamepack FFXIV?

If you're seeing a RESCON error code in your Immerse Gamepack FFXIV, please try the following steps to resolve:

1. Ensure you are on the latest version of Immerse Gamepack FFXIV here 

2. If the issue persists, Uninstall then reinstall the Immerse Gamepack FFXIV.  First take note of your license code in the Immerse Gamepack software, so you can log back in quickly. 

   a. Navigate to Start > Settings > Apps > Installed apps. 
   b. Find Immerse Gamepack FFXIV, and then click the Uninstall button.  
   c. Now run the latest installer, then onboard with your license code.

3. If the issue persists, initiate repair from FFXIV game launcher (not Immerse Gamepack launcher).

4. Restore game data within FFXIV game advanced settings (screenshot below).

Still having issues? Reach out to us at embody.co/help and we'll be happy to help troubleshoot further!