Troubleshoot
- I am getting an error 'Your user profile data has been corrupted or deleted' what should I do?
- How do I configure Discord with Immerse Gamepack?
- In the game when I select 'enable Immerse' I got error message "There is an error. Please launch the Immerse Gamepack Final Fantasy XIV Edition app."
- I am getting this error "please check your internet connection" what should I do?
- Did not receive license code after purchasing?
- How Immerse Gamepack FFXIV app is different from THX spatial audio?
- Will the Immerse Gamepack FFXIV app work together with other Immerse Gaming software?
- How Immerse Gamepack FFXIV app is different from Audeze Mobius?
- I am getting an error "You have reached the maximum number of downloads for this profile."
- How many devices are supported under one license? What does the Devices Remaining mean?
- I uninstalled and installed the software, how can I get my profile back on?
- I lost my user data, can I recover my profile?
- How do I cancel my Immerse Gamepack subscription?
- Where do I find my license code?
- What is an Immerse Gamepack update?
- How will I know if the Immerse is working or not?
- I purchased the Immerse Gamepack FINAL FANTASY XIV edition license but it is not getting updated on the gamepack?