Support
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Activity overview
Latest activity by Support-
Support created an article,
How to use Immerse Gamepack Cyberpunk with Steelseries Sonar?
Follow these instructions to setup Sonar software with Immerse Gamepack Cyberpunk 2077 Edition Please close Sonar and Immerse Gamepack software. Launch Immerse Gamepack. Navigate to your Windows A...
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Support created an article,
I’ve tried your recommended audio settings and I still can’t hear a difference!
If you've tried our recommended settings, and you’re having trouble hearing a difference when switching Enhanced Headphone Mode on vs off, try focusing your listening comparisons on the following s...
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Support created an article,
How to allow Call of Duty through Windows firewall?
If you are having issues connecting to the Embody servers, ensure your Call of Duty game is allowed through the Windows Defender Firewall. This article has two parts: Adding Inbound Rule Addin...
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Support created an article,
How do I get a refund for Immerse Gamepack Call of Duty?
We're sorry to hear that our product didn't meet your expectations. We'd be happy to assist you with the refund process or address any concerns you might have. Each platform has its own refund requ...
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Support created an article,
Why can't I login to your website?
If you've made an order but you can't login to the Embody website, you will need to first register your account. Tip: be sure to create the account under the same email address that you purchased ...
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Support created an article,
Why can't I hear footsteps in Call of Duty?
There could be a few reasons why footsteps are hard to hear in Call of Duty: We recommend these in-game audio settings for Call of Duty: Black Ops 6 and Call of Duty: Warzone Season 1. If you are...
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Support created an article,
How to purchase Immerse Gamepack Call of Duty on PS5?
Here are the steps to purchase Immerse Gamepack Call of Duty on PS5: Launch your Call of Duty game on PS5 Navigate to Settings -> Sound -> Enhanced Headphone Mode Configuration. Click on the "Ge...
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Support created an article,
How to purchase Immerse Gamepack Call of Duty on Xbox?
Here are the steps to purchase Immerse Gamepack Call of Duty on Xbox: Launch your Call of Duty game on Xbox Navigate to Settings -> Sound -> Enhanced Headphone Mode Configuration. Click on the "...
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Support created an article,
How to purchase Immerse Gamepack Call of Duty on Microsoft Store?
Here are the steps to purchase Immerse Gamepack Call of Duty on the Microsoft Store: Launch your Call of Duty game that you purchased form the Microsoft Store Navigate to Settings -> Sound -> Enha...
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Support created an article,
I purchased the Call of Duty Gamepack for one platform, can I use it on another platform?
When you purchase an Immerse Gamepack Call of Duty license for a particular platform, it is only valid on that one platform. For example, if you purchase on PS5, the license is only valid on PS5. ...