I interrupted the uninstallation process and now reinstallation is causing problems? Embody Support Japan May 19, 2020 02:57 Updated Reboot your system and try again. This should clear any dangling processes and the problem should get resolved. Related articles What are the system requirements for Immerse? My installation was interrupted, I am not able to run the Immerse application? Program crashes when trying to load the QR code and create my profile. Comments 0 comments Please sign in to leave a comment.