In Windows, if you've selected Immerse Virtual Studio as your Playback Engine in Pro Tools, and when trying to open a new session/project, you see this error (below screenshot), please make sure you've checked the configuration steps below:
- In Immerse Virtual Studio standalone application, make sure that your audio output and input devices have the same sample rate, which should match the target session/project sample rate. You may need to verify this in your Windows Sound settings.
- If you have selected a device integrating both audio input(s) and output(s), even if no audio input is selected on Immerse standalone, both sample rates should match the requested Pro Tools session sample rate.
- After doing any audio device and/or sample rate adjustments, you may need to restart Pro Tools and Immerse standalone to reflect the changes.