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How do I purchase the Immerse Gamepack Call of Duty?
Purchase the Gamepack from inside the game, following these steps: Go to the Audio Settings. Select Enhanced Headphone Mode Configuration Select the Get Immerse Gamepack button at the bottom of th...
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What headsets are supported by Immerse Gaming HIVE?
Immerse Gaming HIVE supports approximately 100 gaming headsets including: Astro: Astro A10 Gen1, Astro A10 Gen 2, Astro A20, Astro A50, Astro A40 TR Asus: ROG Delta S...
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How to use Immerse Gamepack Cyberpunk with Steelseries Sonar?
Follow these instructions to setup Sonar software with Immerse Gamepack Cyberpunk 2077 Edition Please close Sonar and Immerse Gamepack software. Launch Immerse Gamepack. Navigate to your Windows A...
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What's the difference between Universal and Personalized Profiles?
Call of Duty's Enhanced Headphone Mode is powered by Embody's Immerse Spatial Audio tech, and has two listening options for you to choose from. 1. Universal Profile A Universal Profile is basicall...
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I hear no difference in sound output when I turn Enhanced Headphone Mode On or Off in the Call of Duty game.
If you aren't hearing the difference with Enhanced Headphone Mode On vs Off, please try the following: Turn down or off the music. For all our recommended in-game audio settings, see our audio lo...
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I’ve tried your recommended audio settings and I still can’t hear a difference!
If you've tried our recommended settings, and you’re having trouble hearing a difference when switching Enhanced Headphone Mode on vs off, try focusing your listening comparisons on the following s...
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What does the Error code [NET03] mean, and how do we fix it?
Error code [NET03] is commonly encountered when the game fails to connect to the internet. To resolve this error, follow these troubleshooting steps: 1. Ensure your device is connected to Wi-Fi and...
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How to allow Call of Duty through Windows firewall?
If you are having issues connecting to the Embody servers, ensure your Call of Duty game is allowed through the Windows Defender Firewall. This article has two parts: Adding Inbound Rule Addin...
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I am not able to capture my ear picture correctly.
Please follow these steps: Bring the selfie camera close to your face so that your face fills the screen. Follow the voice instructions to capture a 10-second video Look left so that your right...
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How do I setup Enhanced Headphone Mode in Call of Duty?
Prefer a video? Watch the guide here. Otherwise, here are your quick steps to get you listening! Tip: Disable any other 3rd party spatial audio or surround sound options on your gaming rig and head...