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ArticlesRecent activity by Support
What is device management on Immerse Gamepack FINAL FANTASY XIV Edition?
We have added a new feature for device management. Now you can remove/delete the unwanted device and rename it. Removing unwanted devices from Immerse Gamepack app device list is a simple process t...
I don't want to submit my ear image or video. Is there any way to bypass and trial Immerse Gamepack Final Fantasy XIV edition?
If you want to onboard as a generic profile (bypass the image submission), please contact us at firstname.lastname@example.org with your license code, and we will be happy to help create a generic HRTF profi...
What does reset other devices mean?
Now we have options to remove/delete unwanted devices from the list. Removing unwanted devices from Immerse Gamepack app device list is a simple process that helps streamline your device count and ...
How to edit the device name?
Now you can remove or rename your devices on Immerse Gamepack app. Please follow the below steps to rename your device: To do that, please launch Immerse Gamepack FINAL FANTASY XIV Edition App and ...
How to create a personalized HRTF profile with video capture of my ears?
You can check out this tutorial. Scan the QR code by opening your smartphone camera app and pointing the camera at the QR code. You can also use the QR code scanner app. Your smartphone camera wi...
Can I compare my HRTF profile for multiple hrtf profiles and see which one sounds best?
Yes, you can compare your HRTF profile with multiple HRTF Profiles. Please follow the below steps to compare your HRTF profile: Go to My Account --> click on Select your HRTF profile dropdown menu,...
How to add a new HRTF profile?
You have the option to create up to 5 HRTF profiles. Please follow the below steps to resubmit your ear video: Step 1: Go to 'My Account' --> click on 'NEW HRTF PROFILE.' Step 2: It will take you ...
After Installation how to launch and setup Immerse Gamepack FINAL FANTASY XIV edition?
Once installation is complete, select Launch Immerse Gamepack Final Fantasy XIV to activate your license or free trial. Scan the QR code to begin creating your personalized HRTF profile. After you'...
What is "Custom" Output Channel Configuration?
Surround sound files and channel order can be messy, with a lot of different options for the order of the channels dependent on DAW settings and the metadata in your file. If your file doesn't sou...
What layouts are in the Channel Configuration menu and which one is right for my DAW?
In the channel configuration menu, you can select any subset of the speakers in Alan Meyerson's 7.1.6 Atmos mix room or Lurssen Mastering’s 7.1.4 room. Since DAWs and surround files can read a...