Support
- Total activity 1367
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 1
- Subscriptions 806
Articles
Recent activity by Support-
What does the Error code [NET03] mean, and how do we fix it?
Error code [NET03] is commonly encountered when the game fails to connect to the internet. To resolve this error, follow these troubleshooting steps: 1. Ensure your device is connected to Wi-Fi and...
-
How to allow Call of Duty through Windows firewall?
If you are having issues connecting to the Embody servers, ensure your Call of Duty game is allowed through the Windows Defender Firewall. This article has two parts: Adding Inbound Rule Addin...
-
I am not able to capture my ear picture correctly.
Please follow these steps: Bring the selfie camera close to your face so that your face fills the screen. Follow the voice instructions to capture a 10-second video Look left so that your right...
-
How do I setup Enhanced Headphone Mode in Call of Duty?
Prefer a video? Watch the guide here. Otherwise, here are your quick steps to get you listening! Tip: Disable any other 3rd party spatial audio or surround sound options on your gaming rig and head...
-
Why can't I submit another profile in Immerse Gamepack Call of Duty?
When you scan the QR Code in the Call of Duty game, click on Settings button on the top right of the screen to add or remove your profiles. If you don't see an option to create a New Profile, there...
-
Do I need to change any settings on PS5, Xbox, or PC to use Enhanced Headphone Mode in Call of Duty?
You may need to change settings on PS5, Xbox, or PC to make sure Spatial Audio or Atmos is off on your gaming device to hear Enhanced Headphone Mode correctly. Check out the instructions below. N...
-
Why can’t I turn on my Personalized Profile in Call of Duty?
In the Enhanced Headphone Configuration screen, if you cannot select your Personalized Profile, and it keeps selecting Universal Profile, follow the steps below. Make sure that your Personalized P...
-
How do I cancel my trial for Immerse Gamepack Call of Duty?
There is no need to cancel your free trial, since your credit card is not collected you will never be charged. Your trial will automatically expire at the end of the trial period at no charge to yo...
-
How do I get a refund for Immerse Gamepack Call of Duty?
We're sorry to hear that our product didn't meet your expectations. We'd be happy to assist you with the refund process or address any concerns you might have. Each platform has its own refund requ...
-
What does error code [NET22] mean, and how do we fix it?
Error code [NET22] is commonly encountered when the game fails to connect to the internet or the Embody servers. Please check your internet connection, and try again. Still having issues? Reach...