Troubleshooting
- I am unable to type into the e-mail Text Editor in the plugin.
- In rare cases on new installations of Windows, the Immerse Virtual Studio plug-in cannot be scanned or run without installing MSVCP140.dll, which can be installed using the package below.
- VST3's loaded in my host DAW show only a portion of the UI, rendering the plug-in unusable.
- I am using older versions of Pro Tools such as 12.7.1 and earlier. Pro Tools is crashing when downloading an HRTF.
- I am getting the error “Please check your internet connection and try again”, but I am well connected to the internet.
- I did not receive my PIN in my email.
Installing and Using Immerse Virtual Studio
- How do I get notified if there is an Immerse update or a software update?
- How do I add a new user or submit a new image?
- How do I learn more about my license information?
- How do I select a particular studio and speaker to audition?
- What controls do I have access to in the Limiter tab?
- What does the AMBIENCE slider mean?
How does Immerse Virtual Studio AI engine work?
Technical Specifications
- What are Immerse updates?
- I have an older version of Immerse Virtual Studio, how can I update?
- Can I use Immerse Virtual Studio without an Internet connection?
- Do I need to install any mobile app to use Immerse Virtual Studio?
- Does the Immerse Virtual Studio plugin have Multi-channel or Ambisonic Support?
- How many Reference Studios does Immerse Virtual Studio contain?
Monthly Subscription
- After I cancel my subscription, if I resume paying the monthly subscription, will the payments I made before canceling the subscription count towards owning the plugin after making 12 monthly payments?
- To own the plugin, do I have to make the 12 monthly payments consecutively?
- How do I cancel my monthly subscription?
- How can I view the details of my subscription?
- If I cancel my subscription before the next payment date, will I receive a refund for the days remaining in the payment term?
- Does the monthly subscription automatically renew?
License Information
General Information
- How much does Immerse Virtual Studio with Audio-Technica cost?
- Which Audio-Technica Headphones are supported?
- Why do we even need Personalized HRTFs?
- What makes Immerse Virtual Studio special?
- How is Immerse Virtual Studio different from other virtual studio plugins out there?
- What is Immerse Virtual Studio with Audio-Technica Plugin?