Immerse auto detects audio from the app or game that you are running. Please make sure the Audio auto channel detection is enabled.
Please follow the following steps in the Game's sounds settings.
Open Settings → Audio: choose 5.1, 7.1, or Home Theatre in the game.
Switch off virtual surround sound, Dolby Atmos, and DTS X, or disable the HRTF if your game has these options.
Also, please confirm the Windows default audio settings and audio settings on Immerse software:
- The Windows default audio output should be "Speakers (Immerse for Logitech)."
- On Immerse, 'Output Device' should be selected as your headset from the dropdown menu.
Related Article:
How to set up Immerse for any game?
What are the Audio settings on Immerse Gaming | Logitech? What is auto channel detection?
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