The software update is an update when we send a new Immerse HIVE release. There are bug fixes and feature upgrades on the software updated. The HRTF update can happen in two cases: when a user submits a new image, and we generate a new personalized profile for the user, or when we improve our algorithms, and there is a change in the personalization for the user.
We highly recommend servicing both types of updates for the best experience.
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