A great way to make sure that Immerse is receiving the game audio output is to look at the Sound Wheel. You should see the dots in the Direction Wheel light up and pulsate. If they are not lighting up, please check the ‘Audio Device’ configuration in your game and make sure that ‘Speakers(Immerse for Logitech)’ is selected as the audio output device in the game.
For games such as CS: GO, please do the following:
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Go to Game Settings → Audio Settings
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You must unselect and select ‘Speakers(Immerse for Logitech)’ in the ‘Audio Device’ dropdown.
Note: This manual reselection process is needed for CS: GO to output game audio to Immerse.
Related Article:
How do I set up my Game’s Audio?
How to set up Immerse for my game?
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