Please follow these steps:
- Bring the selfie camera close to your face so that your face fills the screen.
- Look left so that your right ear gets exposed to the camera.
- Make sure that nothing blocks your ear, especially hair.
- Tap anywhere on the screen to capture an image.
Make sure that your ear image is clear - move to a brighter location if the image is dark and blurry. Check that your hair isn't in the way of the ear.
You can also refer to our video here to learn how to take a good ear picture.