We're sorry to hear that our product didn't meet your expectations. We'd be happy to assist you with the refund process or address any concerns you might have.
Each platform has its own refund requirements set by the platform:
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Purchases for PlayStation5 platform are managed by Sony PlayStation—not by Embody. Check out this link for more help requesting a refund.
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Purchases for Xbox and Microsoft Store are managed by Microsoft/Xbox -- not by Embody. Check out this link for more help requesting a refund.
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Purchases for Steam -- please reach out to us at embody.co/help and include your Order # and the email with which you purchased.
- Purchases for Battle.net -- please reach out to us at embody.co/help and include your Order # and the email with which you purchased.
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